Shipping Policy

At G·E·N·I·S·E™, every item is made just for you — thoughtfully created once your order is placed.

 

📦 Order Processing Time

Please allow 2–5 business days for order processing before shipment. All products are made-to-order, which allows us to reduce waste and stay aligned with our faith-led values of intention and care.                                                       

                                                                                                🚚 Estimated Delivery Times

• U.S. Orders: 5–10 business days after shipping

• International Orders: 10–20 business days (varies by country and customs)

Note: Shipping delays may occasionally occur due to high demand, postal service disruptions, or customs.

 

✈️ Shipping Confirmation & Tracking

Once your order has been fulfilled, you will receive an email with your tracking number. You can monitor your package’s journey directly from that email.

 

🌍 International Shipping

We currently ship to most countries worldwide. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

❗ Incorrect Addresses

Please double-check your address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.