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Refund Policy
All products are made to order.
We accept returns or replacements only if an item arrives damaged, defective, or incorrect.
Return Window
Requests must be submitted within 14 days of delivery.
Eligible Returns
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Damaged items
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Defective items
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Incorrect items received
To request a return or replacement, please contact us with:
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Your order number
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Clear photos of the issue
Non-Returnable Items
Because our products are custom made on demand, we do not accept returns or exchanges for:
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Buyer’s remorse
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Size or fit issues
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Color variations
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Custom or personalized items
Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
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In cases of error or defect, we will cover the cost and issue a replacement or refund.
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